By filling out the form on our website, you consent to the collection and use of your personal data in accordance with our privacy policy. We collect data such as your name, email address, and phone number for contact purposes and to improve our services. For more information, please refer to our privacy policy.

Privacy and Data Protection Policy

In compliance with the Federal Law on the Protection of Personal Data Held by Private Parties (hereinafter "the Law") and its Regulations, ALTTAMAR protects and safeguards your personal data to prevent damage, loss, destruction, theft, alteration, as well as the unauthorized processing of your personal data. We inform you of the terms and conditions that govern this policy, which aims to communicate to the holders of personal data what type of data we will use and the conditions under which ALTTAMAR will handle any personal data provided to us directly or indirectly.

ALTTAMAR will at all times comply with the current regulations on personal data protection, guarantee the exercise of habeas data rights of all personal data holders in its databases and files, and develop technical, legal, and organizational controls and measures to establish security conditions to prevent unauthorized access, copying, cloning, impersonation, loss, adulteration, and fraudulent or illicit use of the data under which it holds the status of DATA CONTROLLER.

This Privacy Policy explains how we collect, use, and protect your data and your clients' data.

What Information Do We Collect?

Partners
We collect the following information from our partners and/or potential partners: contact name, company name, phone number, and email address.

This information is collected through the form on our website specifically directed at our partners and/or potential partners and is used to: Contact them, foster and sustain the business relationship offering our Marketing and Back Office services.

Clients
We also manage the personal information of the clients and potential clients of our partners to promote and provide their services. This information includes: First and last name, Phone number, Email address, Payment information such as credit card number and expiration date.

This information is used to: Complete and process reservations for tourism services, generate internal statistics and analyses to improve our services.

All personal information is always handled by our reservation agents via phone or email. The information we request from your clients is strictly necessary to complete their purchases.

Information Sharing

We never sell or rent personal information of our clients to third parties or companies.

Legal Requirements

ALTTAMAR reserves the right to disclose personal and business information in response to requests from national or international legal authorities when necessary to investigate illicit or fraudulent activities, to defend ALTTAMAR's rights against fraud or legal claims, or to comply with the law.

How We Protect Your Information

We have implemented an advanced security system to protect all collected information from unauthorized access. We use data encryption and encoding technologies that meet the highest industry standards. All data transmission is encrypted before being sent using SSL-3 technology.

Changes and Updates to This Policy

ALTTAMAR reserves the right to modify or update this privacy policy when necessary. Changes will take effect when published on our website. By using our site, you accept this privacy policy.

Request for Deletion of Personal Data

If you wish to request the deletion of your personal data, you can do so by sending an email to info@alttamar.com. ​In your request, clearly indicate which personal data you want to be deleted. For your protection, we will only implement requests regarding the personal data associated with the email address you use to send us your request, and we may need to verify your identity before implementing your request.

Contact

If you have any questions about this page, the company, or the services it provides, please send an email to: info@alttamar.com and we will be happy to assist you.